Privacy Policy

This Privacy Policy describes how Lumae Flora collects, uses, and shares your personal information when you use our website https://www.lumaeflora.com/.

• Information We Collect:

  • Personal Information You Provide: This includes information you submit during checkout, such as your name, billing/shipping address, email address, and phone number.

  • Automatically Collected Information: When you visit our site, we automatically collect certain data like your IP address, browser type, and information about your interaction with our site (e.g., products viewed) through cookies and similar technologies.

  • Payment Information: All payments are processed by secure third-party processors like Stripe or PayPal. We do not store your credit card details on our servers.

• How We Use Your Information:

  • To process and fulfill your orders, send tracking information, and provide customer support.

  • To communicate with you about promotions, events, and updates (only if you have opted-in).

  • To improve and optimize our website and your shopping experience.

• Sharing Your Information:

  • We share information with service providers who assist us (e.g., shipping carriers, payment processors).

  • We will never sell or rent your personal information to third parties for their marketing purposes.

• Cookies: We use cookies to remember your preferences and track your shopping cart. You can adjust your browser settings to refuse cookies.

• Your Rights:

  • You have the right to access, correct, or delete the personal information we hold about you.

  • You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in any email.

• Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

• Changes to This Policy: We may update this policy periodically. Changes will be posted on this page.

• Contact Us: For any questions about your privacy, please contact us at lumaeflora@outlook.com